Do technicians still come to your plant for the commissioning of new machines and systems? Do you need
in case of malfunctions, have a technician arrive to fix the problem? With augmented reality
save costs for on-site visits, minimize downtime of machines and
user errors and collaborate more effectively remotely.
Using AR glasses, employees can quickly get remote support from technicians and solve problems with machines themselves.
Reduce your costs for manufacturer visits: Use remote support via AR applications for commissioning, troubleshooting and training.
Map your worfklows as digital processes. Thanks to AR instructions, employees avoid mistakes and achieve results faster.
Step-by-step instructions and fast in-house repairs provide significant productivity benefits.
Machine manufacturers and producing companies are increasingly based in different countries. However, the cost of commissioning and maintaining machines increases considerably if experts from the manufacturer in Europe have to travel to plants in Asia or the USA, for example. Thanks to augmented reality, manufacturers can offer their customers worldwide an attractive cost structure – and differentiate themselves from their expensive competitors.
For the commissioning of machines, users of the manufacturing plant simply put on AR glasses. Using a remote support app, a technician from the manufacturer’s headquarters connects to the device and sees the user’s field of view on his monitor. Step by step, he now guides him through the commissioning process and can send further information and training material to the wearer of the AR glasses with just a few clicks.
Machine breakdowns cost companies millions of euros per year. The faster a fault is solved, the better. Via AR glasses, manufacturing companies can receive expert help within a very short time. Technicians see the machine through the user’s AR glasses and can guide him remotely. Companies benefit twice: they get a repair in a fraction of the time and cost. At the same time, their in-house expertise is increasing.
User errors that lead to product defects or machine downtime can be effectively avoided by using Digital Work Instructions. Employees look through their AR glasses and are guided step by step through the work process. Skipping or forgetting of work steps is excluded by the system.
Plant planning usually requires close coordination between manufacturers and site operators. Until now, a face-to-face meeting was necessary for the presentation of prototypes and CAD planning. Thanks to augmented reality, companies can conduct remote meetings without sacrificing the quality of collaboration.
Do individual components fit in the machine? How can machines for an optimal production flow be accommodated in the new building complex? In augmented reality, teams can visualize changes and collaborate on plant designs in real time. Travel costs are eliminated, planning errors are avoided, and projects are completed more quickly.