Service & Maintenance
With Tablet And Smartphone

SELECTED COMPANIES TRUST ALEGER

Service & maintenance with mobile devices

Service and maintenance employees receive work orders digitally on their smartphone or tablet. There
they can document work steps. The advantage: Less coordination effort and
Paper consumption. In addition, you keep the overview and the
full transparency over your processes.

25 % TIME SAVING

Before and after comparisons show that digital maintenance management saves 25% time.

SPEED UP

Forward work reports for processing immediately after work is performed.

COSTS REDUCED

Reduce costs in paper consumption, reconciliation effort & manual evaluation.

STAY FLEXIBLE

Stay flexible with new requirements, spontaneous assignments and other changing parameters.

What Is It About?

The technicians receive all information about the order on the tablet or smartphone. These are e.g. documents & instructions or checklists to tick off.

The work planner has the overview and does the work planning in the web application. He can also see which orders have been completed and where there is still work to be done.

Service And Maintenance Management With Aleger

Commissioning

Maintenance

Technical customer service

Mounting

Data management with ALEGER

Work preparation
in The Web app

The web app is used for order preparation. Here are

a) Assigned orders to the technicians

b) Repetitive work templates created.

c) The technicians assigned to the equipment to be serviced.

Thus, the technicians receive all relevant plant information . Conversely, the technicians’ documentation is logically linked to the plant.

Digital Work Processes With The Technician App

The technician receives the work order directly on the smartphone or tablet.

At the plant, the technician can document work, record defects, enter measured values or fill out checklists.

Addition: If support is needed, an expert can simply be added via Remote Support can be added.

After deployment, various digital reports are available for further processing.

Designing business processes digitally with ALEGER

Key Features

Numerous features for maximum efficiency

INTEGRATION WITH SAP

Existing interfaces to SAP enable rapid implementation

VOICE ASSISTANT

Talking is faster than typing. To work faster with the built-in voice assistant

REMOTE SUPPORT

Easily get visualized remote support on your smartphone or data glasses

OFFLINE CAPABILITY

Technicians can work with the maintenance app at any time even without an internet connection

OWN CORPORATE DESIGN

Both the web and mobile app, as well as the reports and reports are customizable to your business

DIGITAL CAPTURE CAPABILITIES

Features like time & expense tracking, digital logbook, and more. are ready.

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