{"id":22217,"date":"2022-02-25T11:43:51","date_gmt":"2022-02-25T10:43:51","guid":{"rendered":"https:\/\/alegerglobal.com\/realidade-aumentada\/ar-software\/gestao-de-servicos\/"},"modified":"2022-02-25T12:49:01","modified_gmt":"2022-02-25T11:49:01","slug":"gestao-de-servicos","status":"publish","type":"page","link":"https:\/\/alegerglobal.com\/pt-pt\/realidade-aumentada\/ar-software\/gestao-de-servicos\/","title":{"rendered":"Gest\u00e3o de servi\u00e7os"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"22217\" class=\"elementor elementor-22217 elementor-9325\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2e9a6033 elementor-section-stretched mainrevhead elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2e9a6033\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[],&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-77f9756e\" data-id=\"77f9756e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5abe6dca elementor-widget elementor-widget-heading\" data-id=\"5abe6dca\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Gest\u00e3o de servi\u00e7os na ind\u00fastria: a chave para uma maior cria\u00e7\u00e3o de valor<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b041f48 mainrevnav elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b041f48\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;],&quot;sticky_offset&quot;:81,&quot;jet_parallax_layout_list&quot;:[],&quot;_ha_eqh_enable&quot;:false,&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-07470dd\" data-id=\"07470dd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9816125 elementor-widget elementor-widget-heading\" data-id=\"9816125\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/alegerglobal.com\/pt-pt\/realidade-aumentada\/ar-software\/software-remoto\/\">Software remoto<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-b6a8805\" data-id=\"b6a8805\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1abfea6 elementor-widget elementor-widget-heading\" data-id=\"1abfea6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/alegerglobal.com\/pt-pt\/realidade-aumentada\/ar-software\/gestao-de-servicos-de-campo\/\">Gest\u00e3o de Servi\u00e7os de Campo<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-6be7738\" data-id=\"6be7738\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9f69fbd elementor-widget elementor-widget-heading\" data-id=\"9f69fbd\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/alegerglobal.com\/pt-pt\/realidade-aumentada\/ar-software\/software-de-manutencao\/\">Software de manuten\u00e7\u00e3o  <\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-aef514b\" data-id=\"aef514b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-137a8a4 elementor-widget elementor-widget-heading\" data-id=\"137a8a4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/alegerglobal.com\/pt-pt\/realidade-aumentada\/ar-software\/fluxo-de-trabalho\/\">Fluxo de trabalho<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-e7c486b\" data-id=\"e7c486b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-813ab8e elementor-widget elementor-widget-heading\" data-id=\"813ab8e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/alegerglobal.com\/pt-pt\/realidade-aumentada\/ar-software\/automacao-do-fluxo-de-trabalho\/\">Automa\u00e7\u00e3o do fluxo de trabalho<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-5166dfb currnt\" data-id=\"5166dfb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-10cc1e9 elementor-widget elementor-widget-heading\" data-id=\"10cc1e9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/alegerglobal.com\/pt-pt\/realidade-aumentada\/ar-software\/gestao-de-servicos\/\">Gest\u00e3o de servi\u00e7os<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8160d32 mainrevnav elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8160d32\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;],&quot;sticky_offset&quot;:81,&quot;jet_parallax_layout_list&quot;:[],&quot;_ha_eqh_enable&quot;:false,&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-69f7093\" data-id=\"69f7093\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-fbfe282\" data-id=\"fbfe282\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3e93935 elementor-widget elementor-widget-heading\" data-id=\"3e93935\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/alegerglobal.com\/pt-pt\/realidade-aumentada\/ar-software\/plano-de-manutencao\/\">Plano de manuten\u00e7\u00e3o<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-48e7a71\" data-id=\"48e7a71\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2602e4a elementor-widget elementor-widget-heading\" data-id=\"2602e4a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/alegerglobal.com\/pt-pt\/realidade-aumentada\/ar-software\/cmms\/\">CMMS<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-d7504d7\" data-id=\"d7504d7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5a36595 elementor-widget elementor-widget-heading\" data-id=\"5a36595\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/alegerglobal.com\/pt-pt\/realidade-aumentada\/ar-software\/gestao-de-instalacoes\/\">Gest\u00e3o de instala\u00e7\u00f5es<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-8dd2480\" data-id=\"8dd2480\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-65b4141a mainrev elementor-reverse-mobile elementor-reverse-tablet elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"65b4141a\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[],&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-59ad6213\" data-id=\"59ad6213\" data-element_type=\"column\" id=\"main-content-table\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-75633eb3 elementor-widget elementor-widget-text-editor\" data-id=\"75633eb3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Os servi\u00e7os em torno do produto real est\u00e3o se tornando cada vez mais a decis\u00e3o competitiva no setor. Empresas que oferecem um servi\u00e7o ao cliente mais r\u00e1pido, servi\u00e7os de manuten\u00e7\u00e3o e repara\u00e7\u00e3o mais abrangentes e servi\u00e7os mais inclusivos convencem e ret\u00eam os seus clientes. Descubra como configurar a sua gest\u00e3o de servi\u00e7os de uma forma orientada para o futuro, em que processos voc\u00ea deve se concentrar ao otimizar e quais vantagens voc\u00ea pode se beneficiar.  <\/span><a href=\"https:\/\/alegerglobal.com\/pt-pt\/realidade-aumentada\/\">realidade aumentada<\/a><span style=\"font-weight: 400;\"> fornece. <\/span> <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28cbc2c5 elementor-widget elementor-widget-image\" data-id=\"28cbc2c5\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1200\" height=\"544\" src=\"https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/423423.jpg\" class=\"attachment-full size-full wp-image-21671\" alt=\"A realidade aumentada \u00e9 particularmente interessante para a ind\u00fastria\" srcset=\"https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/423423.jpg 1200w, https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/423423-300x136.jpg 300w, https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/423423-1024x464.jpg 1024w, https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/423423-768x348.jpg 768w, https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/423423-800x363.jpg 800w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6adb0384 elementor-widget elementor-widget-heading\" data-id=\"6adb0384\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Defini\u00e7\u00e3o: O que \u00e9 a gest\u00e3o de servi\u00e7os?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1812340d elementor-widget elementor-widget-text-editor\" data-id=\"1812340d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">A gest\u00e3o de servi\u00e7os descreve a gest\u00e3o de processos de forma a apoiar os clientes nos seus neg\u00f3cios da melhor forma poss\u00edvel com servi\u00e7os. Inicialmente, n\u00e3o importa se esses servi\u00e7os s\u00e3o oferecidos pela empresa al\u00e9m de um produto ou se representam o n\u00facleo da oferta. A gest\u00e3o de servi\u00e7os procura tanto aumentar o valor acrescentado dos servi\u00e7os para o cliente como optimizar a efici\u00eancia dos processos de presta\u00e7\u00e3o dos servi\u00e7os.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d4e9431 elementor-widget elementor-widget-heading\" data-id=\"1d4e9431\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Como \u00e9 definido o termo gest\u00e3o de servi\u00e7os de TI?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d099a5 elementor-widget elementor-widget-text-editor\" data-id=\"5d099a5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Sem TI, nada funciona hoje em dia na maioria das empresas. A import\u00e2ncia da gest\u00e3o de servi\u00e7os de TI \u00e9 correspondentemente elevada. Isto refere-se a todas as medidas e m\u00e9todos que garantem o bom funcionamento de software e hardware ou que proporcionam uma solu\u00e7\u00e3o r\u00e1pida em caso de problemas.  <\/span><\/p><p><span style=\"font-weight: 400;\">Muitos servi\u00e7os que antes eram prestados sem ajudantes digitais podem agora ser organizados com mais efici\u00eancia gra\u00e7as \u00e0s TI, especialmente no ambiente industrial. Aqui, os t\u00e9cnicos l\u00eaem os valores medidos a partir do software de uma unidade de produ\u00e7\u00e3o, os relat\u00f3rios de avarias s\u00e3o automaticamente enviados digitalmente e, atrav\u00e9s de acesso remoto, os funcion\u00e1rios podem apoiar os clientes ao vivo na utiliza\u00e7\u00e3o de uma m\u00e1quina. Embora esses servi\u00e7os sejam apoiados por TI, eles n\u00e3o se enquadram no termo cl\u00e1ssico de gerenciamento de servi\u00e7os de TI.  <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35a576b7 elementor-widget elementor-widget-heading\" data-id=\"35a576b7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ind\u00fastria: Por que a gest\u00e3o de servi\u00e7os \u00e9 importante?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-111f62a3 elementor-widget elementor-widget-text-editor\" data-id=\"111f62a3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Com o advento da Ind\u00fastria 4.0 e dos sistemas ciberf\u00edsicos nos pavilh\u00f5es de produ\u00e7\u00e3o e armaz\u00e9ns, a gest\u00e3o de servi\u00e7os est\u00e1 ganhando import\u00e2ncia. O aumento de software complexo traz consigo um potencial acrescido de erros e, em alguns casos, necessita de manuten\u00e7\u00e3o frequente,  <\/span><a href=\"https:\/\/alegerglobal.com\/pt-pt\/realidade-aumentada\/areas-de-aplicacao\/manutencao\/\"><b>Manuten\u00e7\u00e3o<\/b><\/a><span style=\"font-weight: 400;\">  e reparos podem ser necess\u00e1rios. Ao mesmo tempo, os fornecedores podem usar os sistemas digitais das m\u00e1quinas para gerar novos insights e oferecer servi\u00e7os inovadores para otimizar o desempenho das m\u00e1quinas, reduzir o tempo de inatividade e melhorar o ROI para os clientes.<\/span><\/p><p><span style=\"font-weight: 400;\">Os fabricantes podem integrar servi\u00e7os digitais na sua oferta ou fornec\u00ea-los aos clientes como ofertas adicionais. Eles est\u00e3o se tornando o aspecto chave para a for\u00e7a competitiva de um fabricante.  <\/span><\/p><p><span style=\"font-weight: 400;\">Os servi\u00e7os criam valor acrescentado para o cliente, que est\u00e1 motivado para comprar, e refor\u00e7am a rela\u00e7\u00e3o com o cliente existente, que est\u00e1 assim em contacto regular com o fornecedor. Toda experi\u00eancia de servi\u00e7o positiva compensa a reputa\u00e7\u00e3o da empresa. Isto beneficia ao ficar perto da mudan\u00e7a das necessidades dos clientes.  <\/span><\/p><p><span style=\"font-weight: 400;\">Para o fornecedor, os servi\u00e7os tamb\u00e9m proporcionam &#8211; dependendo do modelo de pre\u00e7os &#8211; um fluxo de caixa cont\u00ednuo que melhora a rentabilidade.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3927ae8b elementor-widget elementor-widget-image\" data-id=\"3927ae8b\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1200\" height=\"544\" src=\"https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/4235.jpg\" class=\"attachment-full size-full wp-image-21679\" alt=\"Realidade aumentada com o smartphone na ind\u00fastria\" srcset=\"https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/4235.jpg 1200w, https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/4235-300x136.jpg 300w, https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/4235-1024x464.jpg 1024w, https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/4235-768x348.jpg 768w, https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/4235-800x363.jpg 800w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-188fd089 elementor-widget elementor-widget-heading\" data-id=\"188fd089\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Vantagens da gest\u00e3o de servi\u00e7os num piscar de olhos<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17aac43b elementor-widget elementor-widget-text-editor\" data-id=\"17aac43b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Maior transpar\u00eancia sobre a distribui\u00e7\u00e3o do pessoal e as opera\u00e7\u00f5es de campo<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Redu\u00e7\u00e3o de custos atrav\u00e9s de fluxos de trabalho integrados e comunica\u00e7\u00e3o<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Maior rotatividade atrav\u00e9s de servi\u00e7os adicionais<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Melhor qualidade de servi\u00e7o  <\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Maior produtividade gra\u00e7as a processos mais r\u00e1pidos<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Melhor compreens\u00e3o das necessidades do cliente<\/span><\/li><\/ul><p> <\/p><p><span style=\"font-weight: 400;\">No entanto, para a cria\u00e7\u00e3o de valor \u00f3ptimo e satisfa\u00e7\u00e3o do cliente, estes processos de servi\u00e7o devem ser entregues de forma eficiente. \u00c9 aqui que as t\u00e9cnicas e m\u00e9todos de gest\u00e3o de servi\u00e7os entram em vigor.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ba58d8 elementor-widget elementor-widget-heading\" data-id=\"9ba58d8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">O que s\u00e3o processos de servi\u00e7o?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72a767 elementor-widget elementor-widget-text-editor\" data-id=\"72a767\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Os processos de servi\u00e7o s\u00e3o todas as medidas que asseguram a presta\u00e7\u00e3o de servi\u00e7os ao cliente.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-27e6789 elementor-widget elementor-widget-heading\" data-id=\"27e6789\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">As diferentes disciplinas da gest\u00e3o de servi\u00e7os<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f6e9c28 elementor-widget elementor-widget-text-editor\" data-id=\"3f6e9c28\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">A melhor forma de organizar a gest\u00e3o de servi\u00e7os \u00e9 definida em numerosos enquadramentos e metodologias. Uma das estruturas de gest\u00e3o de servi\u00e7os de TI mais conhecidas \u00e9 a ITIL (Information Technology Infrastructure Library). Distingue cinco \u00e1reas essenciais da gest\u00e3o de servi\u00e7os:<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5cb9aaac elementor-widget elementor-widget-heading\" data-id=\"5cb9aaac\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Estrat\u00e9gia de servi\u00e7o<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e7f4e4d elementor-widget elementor-widget-text-editor\" data-id=\"5e7f4e4d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A an\u00e1lise das necessidades dos clientes, a intelig\u00eancia de mercado e a avalia\u00e7\u00e3o das novas tecnologias indicam \u00e0s empresas quais servi\u00e7os agregariam valor \u00e0 sua oferta e s\u00e3o esperados ou valorizados pelos clientes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d38bf68 elementor-widget elementor-widget-heading\" data-id=\"d38bf68\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Desenho de Servi\u00e7os<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1899c7be elementor-widget elementor-widget-text-editor\" data-id=\"1899c7be\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Uma vez implementada a estrat\u00e9gia de servi\u00e7os, o departamento de TI trabalha em conjunto com as partes interessadas relevantes na forma como os servi\u00e7os devem ser mapeados digitalmente em termos concretos. Isto inclui a selec\u00e7\u00e3o de sistemas de gest\u00e3o de servi\u00e7os e dispositivos m\u00f3veis.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-146342c elementor-widget elementor-widget-heading\" data-id=\"146342c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Transi\u00e7\u00e3o do Servi\u00e7o<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-584112b elementor-widget elementor-widget-text-editor\" data-id=\"584112b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Uma vez desenvolvidas as aplica\u00e7\u00f5es digitais e os processos de gest\u00e3o de servi\u00e7os, inicia-se a forma\u00e7\u00e3o do pessoal para executar os novos servi\u00e7os. S\u00f3 se os t\u00e9cnicos, despachantes e, se necess\u00e1rio, os clientes se derem bem com as aplica\u00e7\u00f5es, \u00e9 que os objectivos anunciados poder\u00e3o ser atingidos.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13e1e44 elementor-widget elementor-widget-heading\" data-id=\"13e1e44\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Opera\u00e7\u00f5es de Servi\u00e7o<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45e6c21 elementor-widget elementor-widget-text-editor\" data-id=\"45e6c21\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Opera\u00e7\u00f5es de servi\u00e7os s\u00e3o entendidas como a presta\u00e7\u00e3o de servi\u00e7os no dia-a-dia da empresa. Todo o pessoal tem uma compreens\u00e3o dos pap\u00e9is, responsabilidades e procedimentos. As descri\u00e7\u00f5es dos servi\u00e7os devem ser documentadas e disponibilizadas ao pessoal e aos clientes em vers\u00f5es adaptadas.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3182a23 elementor-widget elementor-widget-heading\" data-id=\"3182a23\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Melhoria dos servi\u00e7os<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ab6a30 elementor-widget elementor-widget-text-editor\" data-id=\"2ab6a30\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Os servi\u00e7os e a gest\u00e3o de servi\u00e7os devem ser avaliados regularmente e continuamente melhorados, por exemplo, atrav\u00e9s de aplica\u00e7\u00f5es digitais apropriadas. Para este fim, um gerente de servi\u00e7os definido recebe feedback do pessoal e dos clientes. No caso de um feedback cr\u00edtico de tempo, ele pr\u00f3prio ajusta os processos afectados; se forem necess\u00e1rias mudan\u00e7as mais fundamentais, \u00e9 consultado um comit\u00e9 de decis\u00e3o no qual todas as partes interessadas t\u00eam uma palavra a dizer.  <\/p><p>Outras estruturas estabelecidas: COBIT (Control Objectives for Information and Related Technology), SIAM (Service Integration and Management) e CMMI-SVC (CMMI for Services).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1990341c elementor-widget elementor-widget-image\" data-id=\"1990341c\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1200\" height=\"544\" src=\"https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/32423.jpg\" class=\"attachment-full size-full wp-image-21687\" alt=\"Tecnologias AR e seu software\" srcset=\"https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/32423.jpg 1200w, https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/32423-300x136.jpg 300w, https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/32423-1024x464.jpg 1024w, https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/32423-768x348.jpg 768w, https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/32423-800x363.jpg 800w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-860e3fa elementor-widget elementor-widget-heading\" data-id=\"860e3fa\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Certifica\u00e7\u00f5es e melhores pr\u00e1ticas em gest\u00e3o de servi\u00e7os<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-47ba0ca6 elementor-widget elementor-widget-text-editor\" data-id=\"47ba0ca6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A norma ISO\/IEC ISO 20000 \u00e9 baseada nos princ\u00edpios da ITIL. \u00c9 publicado pela Organiza\u00e7\u00e3o Internacional de Normaliza\u00e7\u00e3o e define os requisitos b\u00e1sicos para a gest\u00e3o de servi\u00e7os de TI.<\/p><p>As empresas certificadas de acordo com a ISO\/IEC 20000 demonstram que implementam a sua gest\u00e3o de servi\u00e7os de acordo com as melhores pr\u00e1ticas actuais. A certifica\u00e7\u00e3o \u00e9 realizada por organismos registados, na Alemanha, por exemplo, pelo T\u00dcV. Se as empresas passarem na auditoria, podem comunicar a certifica\u00e7\u00e3o ao mundo exterior e us\u00e1-la como vantagem competitiva.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c7f7aa5 elementor-widget elementor-widget-heading\" data-id=\"c7f7aa5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ferramentas digitais que otimizam a gest\u00e3o de servi\u00e7os na ind\u00fastria<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e5bd08 elementor-widget elementor-widget-text-editor\" data-id=\"8e5bd08\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Muitas empresas utilizam hoje software para optimizar os seus processos de gest\u00e3o de servi\u00e7os, mas n\u00e3o est\u00e3o a explorar o potencial das tecnologias digitais. Eles confiam em aplica\u00e7\u00f5es individuais independentes em vez de trabalhar em rede com fluxos de trabalho mais diversos. Eles utilizam software gen\u00e9rico em vez de aplica\u00e7\u00f5es desenvolvidas para a gest\u00e3o de servi\u00e7os.<\/p><p>O mercado de ferramentas de gest\u00e3o inteligente de servi\u00e7os ainda \u00e9 pequeno, mas est\u00e1 em crescimento. As aplica\u00e7\u00f5es optimizam os processos de servi\u00e7o em v\u00e1rios pontos. Para t\u00e9cnicos e clientes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-595aab74 elementor-widget elementor-widget-heading\" data-id=\"595aab74\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">As ferramentas de gest\u00e3o de servi\u00e7os apoiam o planeamento da implementa\u00e7\u00e3o<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34895f0c elementor-widget elementor-widget-text-editor\" data-id=\"34895f0c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Para gerir as encomendas e planear a implementa\u00e7\u00e3o de t\u00e9cnicos, as empresas trabalham normalmente com vis\u00f5es gerais em papel ou ferramentas digitais gen\u00e9ricas, em primeiro lugar e acima de tudo com o Excel. O acesso m\u00f3vel normalmente n\u00e3o \u00e9 poss\u00edvel ou dispendioso. Planejamento de viagens, gerenciamento de ferramentas, registros de inspe\u00e7\u00e3o &#8211; tudo \u00e9 gerenciado em diferentes aplica\u00e7\u00f5es. Isto atrasa os processos e torna a transpar\u00eancia mais dif\u00edcil. Al\u00e9m disso, o risco de erros aumenta porque a informa\u00e7\u00e3o n\u00e3o chega ao destinat\u00e1rio ou n\u00e3o chega a ele corretamente.<\/p><p>Com uma plataforma digital de gerenciamento de servi\u00e7os, os despachantes podem gerenciar todos os aspectos da programa\u00e7\u00e3o a partir de uma \u00fanica ferramenta. Desta forma, \u00e9 poss\u00edvel criar rotas de implanta\u00e7\u00e3o ideais para os funcion\u00e1rios dispon\u00edveis, gra\u00e7as \u00e0 visualiza\u00e7\u00e3o do mapa.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bc4df78 elementor-widget elementor-widget-heading\" data-id=\"bc4df78\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Ferramentas de gest\u00e3o de servi\u00e7os de apoio t\u00e9cnico no local<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb2ba05 elementor-widget elementor-widget-text-editor\" data-id=\"cb2ba05\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>At\u00e9 agora, os t\u00e9cnicos que viajam para os locais dos clientes muitas vezes ainda trabalham com listas de verifica\u00e7\u00e3o e modelos de relat\u00f3rios em papel. Eles t\u00eam que transferir as notas de volta para a empresa em aplica\u00e7\u00f5es digitais. Isto custa tempo e aqui, tamb\u00e9m, o mesmo se aplica: cada perturba\u00e7\u00e3o da m\u00eddia acarreta o risco de erros.<\/p><p>Se as empresas implementarem uma plataforma de gerenciamento de servi\u00e7os como a Workheld, os t\u00e9cnicos podem acess\u00e1-la a qualquer momento via smartphone, tablet ou \u00f3culos AR. Torna-se a sua ferramenta central de trabalho. Eles podem ver com anteced\u00eancia quais ferramentas especiais precisam para qual trabalho, t\u00eam em m\u00e3os os contatos do cliente e s\u00e3o guiados por instru\u00e7\u00f5es digitais passo a passo atrav\u00e9s do trabalho a ser realizado nas instala\u00e7\u00f5es do cliente. Eles documentam os resultados do seu trabalho da mesma forma no aplicativo, que tamb\u00e9m os serve como um di\u00e1rio de bordo e para registrar as horas de trabalho.<\/p><p>Se os t\u00e9cnicos alguma vez precisarem de apoio no local, eles podem se conectar com os colegas atrav\u00e9s de um <strong><a href=\"https:\/\/alegerglobal.com\/en\/augmented-reality\/smart-glasses\/head-mounted-displays\/\">Visor montado na cabe\u00e7a<\/a> <\/strong>para se ligar aos colegas. Atrav\u00e9s de videochamada, eles transmitem seu campo de vis\u00e3o para que o colega possa gui\u00e1-los remotamente atrav\u00e9s das pr\u00f3ximas etapas de trabalho. Uma utiliza\u00e7\u00e3o renovada com custos adicionais para clientes e empresas pode assim ser facilmente evitada.<\/p><p>Usadas de forma inteligente, as empresas aumentam a produtividade de seus funcion\u00e1rios em at\u00e9 25% com uma plataforma de gest\u00e3o de servi\u00e7os. Eles minimizam o esfor\u00e7o necess\u00e1rio para as tarefas administrativas necess\u00e1rias, mas tediosas, e criam recursos gratuitos para uso produtivo.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c3b2e27 elementor-widget elementor-widget-heading\" data-id=\"c3b2e27\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">As ferramentas de gest\u00e3o de servi\u00e7os substituem o t\u00e9cnico no local<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-386a865 elementor-widget elementor-widget-text-editor\" data-id=\"386a865\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Quando uma m\u00e1quina de produ\u00e7\u00e3o est\u00e1 parada, cada hora conta. Se uma empresa tem de esperar horas ou dias at\u00e9 que um t\u00e9cnico possa atender ao problema no local, apenas para descobrir no pior dos casos que uma pe\u00e7a sobressalente tem de ser encomendada, isso significa perdas maci\u00e7as no volume de neg\u00f3cios.<\/p><p>Se voc\u00ea quer estar \u00e0 frente da sua concorr\u00eancia em servi\u00e7o, voc\u00ea coloca os clientes em posi\u00e7\u00e3o de resolver muitos problemas por conta pr\u00f3pria. Para este fim, os fabricantes de m\u00e1quinas e instala\u00e7\u00f5es podem equipar os seus clientes com \u00f3culos AR, atrav\u00e9s dos quais podem prestar apoio atrav\u00e9s de manuten\u00e7\u00e3o remota em caso de problema. Em muitos casos, os clientes podem ser instru\u00eddos a realizar reparos por conta pr\u00f3pria, o que reduz significativamente o tempo de inatividade.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-216899ae elementor-widget elementor-widget-text-editor\" data-id=\"216899ae\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Voc\u00ea tamb\u00e9m pode estar interessado nisto:  <\/p><ul><li><strong><a href=\"https:\/\/alegerglobal.com\/pt-pt\/realidade-aumentada\/areas-de-aplicacao\/manutencao-inteligente\/\">Manuten\u00e7\u00e3o inteligente<\/a><\/strong><\/li><li><strong><a href=\"https:\/\/alegerglobal.com\/pt-pt\/realidade-aumentada\/areas-de-aplicacao\/\">Realidade Aumentada: \u00c1reas de aplica\u00e7\u00e3o<\/a><\/strong><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e9bcca6 elementor-widget elementor-widget-text-editor\" data-id=\"4e9bcca6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Workheld \u00e9 um fornecedor l\u00edder na gest\u00e3o de servi\u00e7os digitais: com a sua plataforma, as empresas podem optimizar todos os aspectos do servi\u00e7o ao cliente &#8211; a calendariza\u00e7\u00e3o das tarefas, a execu\u00e7\u00e3o dos trabalhos pelos t\u00e9cnicos e o suporte remoto dos clientes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45df77bf elementor-widget elementor-widget-image\" data-id=\"45df77bf\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"544\" src=\"https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/4234231.jpg\" class=\"attachment-full size-full wp-image-21695\" alt=\"Visualiza\u00e7\u00e3o de tarefas complexas na ind\u00fastria com \u00f3culos de dados\" srcset=\"https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/4234231.jpg 1200w, https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/4234231-300x136.jpg 300w, https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/4234231-1024x464.jpg 1024w, https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/4234231-768x348.jpg 768w, https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/4234231-800x363.jpg 800w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c4355a3 elementor-widget elementor-widget-heading\" data-id=\"7c4355a3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Nova tecnologia assegura vantagem competitiva<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-253515b3 elementor-widget elementor-widget-text-editor\" data-id=\"253515b3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A ind\u00fastria alem\u00e3 est\u00e1 sob uma enorme press\u00e3o competitiva. A concorr\u00eancia internacional est\u00e1 a recuperar o atraso em termos de qualidade do produto. Isto torna o servi\u00e7o ainda mais importante para os fornecedores alem\u00e3es como um ponto de venda \u00fanico.<\/p><p>No entanto, o que os clientes costumavam classificar como de primeira classe \u00e9 agora esperado como padr\u00e3o. Grandes corpora\u00e7\u00f5es online como Amazon e Netflix estabeleceram novos padr\u00f5es no suporte ao cliente no ambiente de consumo, que os usu\u00e1rios tamb\u00e9m est\u00e3o transferindo para o contexto B2B. Os clientes industriais esperam solu\u00e7\u00f5es de problemas mais r\u00e1pidas, servi\u00e7os adicionais gratuitos, comunica\u00e7\u00e3o mais conveniente.<\/p><p>Com os seus processos tradicionais, as empresas s\u00f3 podem satisfazer as crescentes exig\u00eancias dos clientes a custos elevados. Com a ajuda de aplica\u00e7\u00f5es de gest\u00e3o de servi\u00e7os, as empresas centralizam e aceleram estes processos. O investimento compensa duas vezes: \u00c9 uma forma de reduzir significativamente os custos de processo e, ao mesmo tempo, abre caminhos para oferecer novos servi\u00e7os ao cliente que encantam os usu\u00e1rios. Apenas algumas empresas alem\u00e3s ainda est\u00e3o a utilizar aplica\u00e7\u00f5es de gest\u00e3o de servi\u00e7os. No futuro, a tecnologia se estabelecer\u00e1 como um padr\u00e3o. Aqueles que se familiarizam com isso cedo s\u00f3 podem ganhar.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-20ace59 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"20ace59\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[],&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-ec570de\" data-id=\"ec570de\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-39aadfe elementor-widget-mobile__width-inherit nomarg elementor-widget elementor-widget-text-editor\" data-id=\"39aadfe\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A ALEGER ter\u00e1 todo o prazer em aconselh\u00e1-lo sobre a integra\u00e7\u00e3o de software de gest\u00e3o de servi\u00e7os profissionais.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-47eaab2\" data-id=\"47eaab2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dccc234 nomarg elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"dccc234\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: left;\">Vai buscar uma chamada agora:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52900b9 elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"52900b9\" data-element_type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Pr\\u00f3ximo&quot;,&quot;step_previous_label&quot;:&quot;Anterior&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" data-wpl_tracker=\"{&quot;gtag&quot;:true,&quot;gtag_category&quot;:&quot;lead&quot;,&quot;gtag_action&quot;:&quot;contact-form&quot;,&quot;gtag_label&quot;:&quot;hit&quot;}\" class=\"events-tracker-for-elementor\" id=\"callback_footer_form\" name=\"Novo Formul\u00e1rio\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"22217\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"52900b9\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"ALEGER \u22c6 Augmented Reality\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tNome\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Nome\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-telefon elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-telefon\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tTelefone\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[telefon]\" id=\"form-field-telefon\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Telefone\" required=\"required\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-recaptcha_v3 elementor-field-group elementor-column elementor-field-group-field_dd37043 elementor-col-100 recaptcha_v3-bottomright\">\n\t\t\t\t\t<div class=\"elementor-field\" id=\"form-field-field_dd37043\"><div class=\"elementor-g-recaptcha\" data-sitekey=\"6LeHf4IbAAAAAL7QoQKGMnXOE_mjlIGdCLEm-1T6\" data-type=\"v3\" data-action=\"Form\" data-badge=\"bottomright\" data-size=\"invisible\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Enviar<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7a1863f7\" data-id=\"7a1863f7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-66f35c2 elementor-toc--minimized-on-tablet elementor-widget elementor-widget-table-of-contents\" data-id=\"66f35c2\" data-element_type=\"widget\" data-settings=\"{&quot;exclude_headings_by_selector&quot;:&quot;#overview, #newsletter, #produkt-vorst, #productblock&quot;,&quot;headings_by_tags&quot;:[&quot;h2&quot;,&quot;h3&quot;],&quot;container&quot;:&quot;#main-content-table&quot;,&quot;marker_view&quot;:&quot;numbers&quot;,&quot;no_headings_message&quot;:&quot;No headings were found on this page.&quot;,&quot;minimize_box&quot;:&quot;yes&quot;,&quot;minimized_on&quot;:&quot;tablet&quot;,&quot;hierarchical_view&quot;:&quot;yes&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"table-of-contents.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toc__header\">\n\t\t\t<div class=\"elementor-toc__header-title\">\n\t\t\t\tConte\u00fado\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--expand\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__66f35c2\" aria-expanded=\"true\" aria-label=\"Open table of contents\"><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/div>\n\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--collapse\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__66f35c2\" aria-expanded=\"true\" aria-label=\"Close table of contents\"><i aria-hidden=\"true\" class=\"fas fa-chevron-up\"><\/i><\/div>\n\t\t\t\t\t<\/div>\n\t\t<div id=\"elementor-toc__66f35c2\" class=\"elementor-toc__body\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<i class=\"elementor-toc__spinner eicon-animation-spin eicon-loading\" aria-hidden=\"true\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37eace4e elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-template\" data-id=\"37eace4e\" data-element_type=\"widget\" data-settings=\"{&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_offset&quot;:150,&quot;sticky_parent&quot;:&quot;yes&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"21926\" class=\"elementor elementor-21926 elementor-9153\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-937f2ef elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"937f2ef\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-83958dd\" data-id=\"83958dd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-ee1d32b elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ee1d32b\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_offset&quot;:150,&quot;sticky_parent&quot;:&quot;yes&quot;,&quot;jet_parallax_layout_list&quot;:[],&quot;_ha_eqh_enable&quot;:false,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-bd8f0ac\" data-id=\"bd8f0ac\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8d63a7b lesmarg elementor-widget elementor-widget-heading\" data-id=\"8d63a7b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">tem alguma pergunta?<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b3dd670 lesmarg elementor-widget elementor-widget-heading\" data-id=\"b3dd670\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Contacte-nos hoje!<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a8cc652 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"a8cc652\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb31c9e elementor-align-left elementor-widget-mobile__width-inherit elementor-widget elementor-widget-button\" data-id=\"eb31c9e\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"tel:004938539378556\" rel=\"nofollow\" id=\"button_5\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-phone-alt\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">+49 385 3937 8556<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a280a9 elementor-align-left elementor-widget-mobile__width-inherit elementor-widget elementor-widget-button\" data-id=\"0a280a9\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"mailto:info@alegerglobal.com\" rel=\"nofollow\" id=\"button_4\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-envelope\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">info@alegerglobal.com<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f86b0c3 elementor-align-left elementor-widget-mobile__width-inherit elementor-widget elementor-widget-button\" data-id=\"f86b0c3\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6MjE5NDEsInRvZ2dsZSI6ZmFsc2V9\" rel=\"nofollow\" id=\"button_1\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-location-arrow\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Servi\u00e7o de callback<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-195989d elementor-align-left elementor-widget-mobile__width-inherit elementor-widget elementor-widget-button\" data-id=\"195989d\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6MjE5MjgsInRvZ2dsZSI6ZmFsc2V9\" rel=\"nofollow\" id=\"button_2\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-envelope\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Solicite uma cota\u00e7\u00e3o<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Gest\u00e3o de servi\u00e7os na ind\u00fastria: a chave para uma maior cria\u00e7\u00e3o de valor Software remoto Gest\u00e3o de Servi\u00e7os de Campo Software de manuten\u00e7\u00e3o Fluxo de trabalho Automa\u00e7\u00e3o do fluxo de trabalho Gest\u00e3o de servi\u00e7os Plano de manuten\u00e7\u00e3o CMMS Gest\u00e3o de instala\u00e7\u00f5es Os servi\u00e7os em torno do produto real est\u00e3o se tornando cada vez mais a [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":21765,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-22217","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.10 (Yoast SEO v24.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Gest\u00e3o de servi\u00e7os: Ferramentas inteligentes para a ind\u00fastria moderna - ALEGER<\/title>\n<meta name=\"description\" content=\"Sistemas de gerenciamento de servi\u00e7os para fabricantes de m\u00e1quinas e instala\u00e7\u00f5es otimizam o atendimento ao cliente e reduzem custos. Vis\u00e3o geral com pontas de ferramentas.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Gest\u00e3o de servi\u00e7os\" \/>\n<meta property=\"og:description\" content=\"Sistemas de gerenciamento de servi\u00e7os para fabricantes de m\u00e1quinas e instala\u00e7\u00f5es otimizam o atendimento ao cliente e reduzem custos. Vis\u00e3o geral com pontas de ferramentas.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/alegerglobal.com\/pt-pt\/realidade-aumentada\/ar-software\/gestao-de-servicos\/\" \/>\n<meta property=\"og:site_name\" content=\"ALEGER \u22c6 Augmented Reality\" \/>\n<meta property=\"article:modified_time\" content=\"2022-02-25T11:49:01+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/423423.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tempo estimado de leitura\" \/>\n\t<meta name=\"twitter:data1\" content=\"12 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/alegerglobal.com\/pt-pt\/realidade-aumentada\/ar-software\/gestao-de-servicos\/\",\"url\":\"https:\/\/alegerglobal.com\/pt-pt\/realidade-aumentada\/ar-software\/gestao-de-servicos\/\",\"name\":\"Gest\u00e3o de servi\u00e7os: Ferramentas inteligentes para a ind\u00fastria moderna - ALEGER\",\"isPartOf\":{\"@id\":\"https:\/\/alegerglobal.com\/pt-pt\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/alegerglobal.com\/pt-pt\/realidade-aumentada\/ar-software\/gestao-de-servicos\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/alegerglobal.com\/pt-pt\/realidade-aumentada\/ar-software\/gestao-de-servicos\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/423423.jpg\",\"datePublished\":\"2022-02-25T10:43:51+00:00\",\"dateModified\":\"2022-02-25T11:49:01+00:00\",\"description\":\"Sistemas de gerenciamento de servi\u00e7os para fabricantes de m\u00e1quinas e instala\u00e7\u00f5es otimizam o atendimento ao cliente e reduzem custos. Vis\u00e3o geral com pontas de ferramentas.\",\"breadcrumb\":{\"@id\":\"https:\/\/alegerglobal.com\/pt-pt\/realidade-aumentada\/ar-software\/gestao-de-servicos\/#breadcrumb\"},\"inLanguage\":\"pt-PT\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/alegerglobal.com\/pt-pt\/realidade-aumentada\/ar-software\/gestao-de-servicos\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-PT\",\"@id\":\"https:\/\/alegerglobal.com\/pt-pt\/realidade-aumentada\/ar-software\/gestao-de-servicos\/#primaryimage\",\"url\":\"https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/423423.jpg\",\"contentUrl\":\"https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/423423.jpg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/alegerglobal.com\/pt-pt\/realidade-aumentada\/ar-software\/gestao-de-servicos\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/alegerglobal.com\/pt-pt\/novo-pagina-inicial\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Realidade Aumentada\",\"item\":\"https:\/\/alegerglobal.com\/pt-pt\/realidade-aumentada\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"AR Software\",\"item\":\"https:\/\/alegerglobal.com\/pt-pt\/realidade-aumentada\/ar-software\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Gest\u00e3o de servi\u00e7os\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/alegerglobal.com\/pt-pt\/#website\",\"url\":\"https:\/\/alegerglobal.com\/pt-pt\/\",\"name\":\"ALEGER \u22c6 Augmented Reality\",\"description\":\"Die besten Augmented Reality (AR) L\u00f6sungen der Welt.\",\"publisher\":{\"@id\":\"https:\/\/alegerglobal.com\/pt-pt\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/alegerglobal.com\/pt-pt\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"pt-PT\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/alegerglobal.com\/pt-pt\/#organization\",\"name\":\"ALEGER \u22c6 Augmented Reality\",\"url\":\"https:\/\/alegerglobal.com\/pt-pt\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-PT\",\"@id\":\"https:\/\/alegerglobal.com\/pt-pt\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/alegerglobal.com\/wp-content\/uploads\/2020\/12\/aleger-logo-quadrat.jpg\",\"contentUrl\":\"https:\/\/alegerglobal.com\/wp-content\/uploads\/2020\/12\/aleger-logo-quadrat.jpg\",\"width\":200,\"height\":176,\"caption\":\"ALEGER \u22c6 Augmented Reality\"},\"image\":{\"@id\":\"https:\/\/alegerglobal.com\/pt-pt\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Gest\u00e3o de servi\u00e7os: Ferramentas inteligentes para a ind\u00fastria moderna - ALEGER","description":"Sistemas de gerenciamento de servi\u00e7os para fabricantes de m\u00e1quinas e instala\u00e7\u00f5es otimizam o atendimento ao cliente e reduzem custos. Vis\u00e3o geral com pontas de ferramentas.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"pt_PT","og_type":"article","og_title":"Gest\u00e3o de servi\u00e7os","og_description":"Sistemas de gerenciamento de servi\u00e7os para fabricantes de m\u00e1quinas e instala\u00e7\u00f5es otimizam o atendimento ao cliente e reduzem custos. Vis\u00e3o geral com pontas de ferramentas.","og_url":"https:\/\/alegerglobal.com\/pt-pt\/realidade-aumentada\/ar-software\/gestao-de-servicos\/","og_site_name":"ALEGER \u22c6 Augmented Reality","article_modified_time":"2022-02-25T11:49:01+00:00","og_image":[{"url":"https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/423423.jpg","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_misc":{"Tempo estimado de leitura":"12 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/alegerglobal.com\/pt-pt\/realidade-aumentada\/ar-software\/gestao-de-servicos\/","url":"https:\/\/alegerglobal.com\/pt-pt\/realidade-aumentada\/ar-software\/gestao-de-servicos\/","name":"Gest\u00e3o de servi\u00e7os: Ferramentas inteligentes para a ind\u00fastria moderna - ALEGER","isPartOf":{"@id":"https:\/\/alegerglobal.com\/pt-pt\/#website"},"primaryImageOfPage":{"@id":"https:\/\/alegerglobal.com\/pt-pt\/realidade-aumentada\/ar-software\/gestao-de-servicos\/#primaryimage"},"image":{"@id":"https:\/\/alegerglobal.com\/pt-pt\/realidade-aumentada\/ar-software\/gestao-de-servicos\/#primaryimage"},"thumbnailUrl":"https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/423423.jpg","datePublished":"2022-02-25T10:43:51+00:00","dateModified":"2022-02-25T11:49:01+00:00","description":"Sistemas de gerenciamento de servi\u00e7os para fabricantes de m\u00e1quinas e instala\u00e7\u00f5es otimizam o atendimento ao cliente e reduzem custos. Vis\u00e3o geral com pontas de ferramentas.","breadcrumb":{"@id":"https:\/\/alegerglobal.com\/pt-pt\/realidade-aumentada\/ar-software\/gestao-de-servicos\/#breadcrumb"},"inLanguage":"pt-PT","potentialAction":[{"@type":"ReadAction","target":["https:\/\/alegerglobal.com\/pt-pt\/realidade-aumentada\/ar-software\/gestao-de-servicos\/"]}]},{"@type":"ImageObject","inLanguage":"pt-PT","@id":"https:\/\/alegerglobal.com\/pt-pt\/realidade-aumentada\/ar-software\/gestao-de-servicos\/#primaryimage","url":"https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/423423.jpg","contentUrl":"https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/423423.jpg"},{"@type":"BreadcrumbList","@id":"https:\/\/alegerglobal.com\/pt-pt\/realidade-aumentada\/ar-software\/gestao-de-servicos\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/alegerglobal.com\/pt-pt\/novo-pagina-inicial\/"},{"@type":"ListItem","position":2,"name":"Realidade Aumentada","item":"https:\/\/alegerglobal.com\/pt-pt\/realidade-aumentada\/"},{"@type":"ListItem","position":3,"name":"AR Software","item":"https:\/\/alegerglobal.com\/pt-pt\/realidade-aumentada\/ar-software\/"},{"@type":"ListItem","position":4,"name":"Gest\u00e3o de servi\u00e7os"}]},{"@type":"WebSite","@id":"https:\/\/alegerglobal.com\/pt-pt\/#website","url":"https:\/\/alegerglobal.com\/pt-pt\/","name":"ALEGER \u22c6 Augmented Reality","description":"Die besten Augmented Reality (AR) L\u00f6sungen der Welt.","publisher":{"@id":"https:\/\/alegerglobal.com\/pt-pt\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/alegerglobal.com\/pt-pt\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"pt-PT"},{"@type":"Organization","@id":"https:\/\/alegerglobal.com\/pt-pt\/#organization","name":"ALEGER \u22c6 Augmented Reality","url":"https:\/\/alegerglobal.com\/pt-pt\/","logo":{"@type":"ImageObject","inLanguage":"pt-PT","@id":"https:\/\/alegerglobal.com\/pt-pt\/#\/schema\/logo\/image\/","url":"https:\/\/alegerglobal.com\/wp-content\/uploads\/2020\/12\/aleger-logo-quadrat.jpg","contentUrl":"https:\/\/alegerglobal.com\/wp-content\/uploads\/2020\/12\/aleger-logo-quadrat.jpg","width":200,"height":176,"caption":"ALEGER \u22c6 Augmented Reality"},"image":{"@id":"https:\/\/alegerglobal.com\/pt-pt\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/alegerglobal.com\/pt-pt\/wp-json\/wp\/v2\/pages\/22217","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alegerglobal.com\/pt-pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/alegerglobal.com\/pt-pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/alegerglobal.com\/pt-pt\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/alegerglobal.com\/pt-pt\/wp-json\/wp\/v2\/comments?post=22217"}],"version-history":[{"count":3,"href":"https:\/\/alegerglobal.com\/pt-pt\/wp-json\/wp\/v2\/pages\/22217\/revisions"}],"predecessor-version":[{"id":23657,"href":"https:\/\/alegerglobal.com\/pt-pt\/wp-json\/wp\/v2\/pages\/22217\/revisions\/23657"}],"up":[{"embeddable":true,"href":"https:\/\/alegerglobal.com\/pt-pt\/wp-json\/wp\/v2\/pages\/21765"}],"wp:attachment":[{"href":"https:\/\/alegerglobal.com\/pt-pt\/wp-json\/wp\/v2\/media?parent=22217"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}