{"id":15131,"date":"2022-02-17T15:13:40","date_gmt":"2022-02-17T14:13:40","guid":{"rendered":"https:\/\/alegerglobal.com\/realite-augmentee\/logiciel-ar\/gestion-des-services-sur-le-terrain\/"},"modified":"2022-05-09T12:35:49","modified_gmt":"2022-05-09T11:35:49","slug":"gestion-des-services-sur-le-terrain","status":"publish","type":"page","link":"https:\/\/alegerglobal.com\/fr\/realite-augmentee\/logiciel-ar\/gestion-des-services-sur-le-terrain\/","title":{"rendered":"Gestion des services sur le terrain"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"15131\" class=\"elementor elementor-15131 elementor-7067\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ed5c476 elementor-section-stretched mainrevhead elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ed5c476\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[],&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f97e63c\" data-id=\"f97e63c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-631d150 elementor-widget elementor-widget-heading\" data-id=\"631d150\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Field Service Management : logiciel, importance et potentiel  <\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ea28dc9 mainrevnav elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ea28dc9\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;],&quot;sticky_offset&quot;:81,&quot;jet_parallax_layout_list&quot;:[],&quot;_ha_eqh_enable&quot;:false,&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-3f9f46c\" data-id=\"3f9f46c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1ec5599 elementor-widget elementor-widget-heading\" data-id=\"1ec5599\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/alegerglobal.com\/fr\/realite-augmentee\/logiciel-ar\/logiciel-a-distance\/\">Logiciel \u00e0 distance<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-edade19 currnt\" data-id=\"edade19\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-97a45ac elementor-widget elementor-widget-heading\" data-id=\"97a45ac\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/alegerglobal.com\/fr\/realite-augmentee\/logiciel-ar\/gestion-des-services-sur-le-terrain\/\">Gestion des services sur le terrain<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-5785645\" data-id=\"5785645\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-86452e8 elementor-widget elementor-widget-heading\" data-id=\"86452e8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/alegerglobal.com\/fr\/realite-augmentee\/logiciel-ar\/logiciel-de-maintenance\/\">Logiciel de maintenance  <\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-e0a9106\" data-id=\"e0a9106\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-81da85c elementor-widget elementor-widget-heading\" data-id=\"81da85c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/alegerglobal.com\/fr\/realite-augmentee\/logiciel-ar\/flux-de-travail\/\">Flux de travail<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-091d02d\" data-id=\"091d02d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3d5bd36 elementor-widget elementor-widget-heading\" data-id=\"3d5bd36\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/alegerglobal.com\/fr\/realite-augmentee\/logiciel-ar\/automatisation-du-flux-de-travail\/\">Automatisation du flux de travail<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-cb2023f\" data-id=\"cb2023f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6577512 elementor-widget elementor-widget-heading\" data-id=\"6577512\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/alegerglobal.com\/fr\/realite-augmentee\/logiciel-ar\/gestion-des-services\/\">Gestion des services<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d3c6517 mainrevnav elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d3c6517\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;],&quot;sticky_offset&quot;:81,&quot;jet_parallax_layout_list&quot;:[],&quot;_ha_eqh_enable&quot;:false,&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-bf9ebc3\" data-id=\"bf9ebc3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-9911f7e\" data-id=\"9911f7e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-385e523 elementor-widget elementor-widget-heading\" data-id=\"385e523\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/alegerglobal.com\/fr\/realite-augmentee\/logiciel-ar\/plan-dentretien\/\">Plan d'entretien<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-f3a946a\" data-id=\"f3a946a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4736f71 elementor-widget elementor-widget-heading\" data-id=\"4736f71\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/alegerglobal.com\/fr\/realite-augmentee\/logiciel-ar\/cmms\/\">GMAO<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-b42f780\" data-id=\"b42f780\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-df07625 elementor-widget elementor-widget-heading\" data-id=\"df07625\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/alegerglobal.com\/fr\/realite-augmentee\/logiciel-ar\/gestion-des-installations\/\">Gestion des installations<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-63b7fa1\" data-id=\"63b7fa1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d2cc772 mainrev elementor-reverse-mobile elementor-reverse-tablet elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d2cc772\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[],&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8e3c3d8\" data-id=\"8e3c3d8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-60e12e2 nomarg elementor-widget elementor-widget-text-editor\" data-id=\"60e12e2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Il y a de nombreuses raisons pour lesquelles les exigences envers le service technique externe des entreprises industrielles ont augment\u00e9 ces derni\u00e8res ann\u00e9es : Le rythme des innovations s&rsquo;acc\u00e9l\u00e8re, les exigences des clients et la pression de la concurrence augmentent. Les applications num\u00e9riques de gestion des services sur le terrain sont un moyen pour les entreprises d&rsquo;organiser plus efficacement leur service technique sur le terrain et d&rsquo;am\u00e9liorer la qualit\u00e9 du service.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-182f4c2 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"182f4c2\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed9404b elementor-widget elementor-widget-image\" data-id=\"ed9404b\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1000\" height=\"422\" src=\"https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/3243.jpg\" class=\"attachment-full size-full wp-image-14646\" alt=\"L&#039;ing\u00e9nierie num\u00e9rique r\u00e9duit les co\u00fbts de d\u00e9veloppement\" srcset=\"https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/3243.jpg 1000w, https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/3243-300x127.jpg 300w, https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/3243-768x324.jpg 768w, https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/3243-800x338.jpg 800w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8686bbc elementor-widget elementor-widget-heading\" data-id=\"8686bbc\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Que signifie la gestion des services sur le terrain ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3cb1d78 elementor-widget elementor-widget-text-editor\" data-id=\"3cb1d78\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Quel collaborateur du service ext\u00e9rieur est qualifi\u00e9 pour quelle mission aupr\u00e8s des clients ? Comment optimiser l&rsquo;utilisation des itin\u00e9raires et \u00e9viter les trajets \u00e0 vide ? Les techniciens de service disposent-ils de suffisamment de mat\u00e9riel ? Les planificateurs du service interne s&rsquo;occupent pr\u00e9cis\u00e9ment de ce genre de questions dans le cadre du Field Service Management.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-565c5ab elementor-widget elementor-widget-heading\" data-id=\"565c5ab\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Qu'est-ce que la gestion des services sur le terrain ?  <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d254f00 elementor-widget elementor-widget-text-editor\" data-id=\"d254f00\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Le Field Service Management d\u00e9crit la planification, la gestion et l&rsquo;optimisation du service technique sur le terrain. Les entreprises utilisent g\u00e9n\u00e9ralement des applications num\u00e9riques pour coordonner les interventions sur le terrain. Quel est le r\u00f4le <strong>\n  <a href=\"https:\/\/alegerglobal.com\/fr\/realite-augmentee\/\">R\u00e9alit\u00e9 augment\u00e9e<\/a>\n<\/strong> dans le Field Service Management.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d6151ee elementor-widget elementor-widget-heading\" data-id=\"d6151ee\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Les raisons d'un Field Service Management professionnel  <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00454d6 elementor-widget elementor-widget-text-editor\" data-id=\"00454d6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>La num\u00e9risation a transform\u00e9 tous les secteurs de l&rsquo;entreprise, y compris le service technique sur le terrain. Auparavant, les interventions \u00e9taient coordonn\u00e9es sur des plans papier, mais aujourd&rsquo;hui, la plupart des entreprises ont fait \u00e9voluer leur gestion des services sur le terrain vers des applications num\u00e9riques. Mais le num\u00e9rique n&rsquo;est pas toujours meilleur ou plus efficace.<\/p><p>Un certain nombre d&rsquo;entreprises utilisent encore des listes Excel ou des applications comparables pour la gestion des interventions et l&rsquo;assurance qualit\u00e9. Cons\u00e9quence : les \u00e9valuations sont compliqu\u00e9es et l&rsquo;acc\u00e8s mobile n&rsquo;est pas du tout possible ou pas confortable.<\/p><p>La communication avec les clients et les techniciens est un autre chantier. Elle se fait le plus souvent par e-mail, sans attribution de processus, de sorte que les gestionnaires de terrain doivent faire face quotidiennement \u00e0 un flot de messages provenant des diff\u00e9rents interlocuteurs. L&rsquo;efficacit\u00e9 est diff\u00e9rente.<\/p><p>Enfin, le processus allant de la demande du client \u00e0 la facturation pr\u00e9sente diverses ruptures de m\u00e9dia : les donn\u00e9es doivent \u00eatre transf\u00e9r\u00e9es manuellement du protocole papier du technicien au syst\u00e8me num\u00e9rique, puis d&rsquo;une application \u00e0 l&rsquo;autre. Cela co\u00fbte de la vitesse et potentialise la probabilit\u00e9 d&rsquo;erreurs.<\/p><p>Ind\u00e9pendamment des efforts mod\u00e9r\u00e9s de num\u00e9risation, une gestion professionnelle du service sur le terrain vaut la peine, ne serait-ce que pour faire face \u00e0 la pression des co\u00fbts. Les entreprises industrielles sont de plus en plus en concurrence avec des fournisseurs du monde entier. Ils sont contraints d&rsquo;organiser leurs processus de mani\u00e8re plus efficace et d&rsquo;am\u00e9liorer la qualit\u00e9 de leur service. C&rsquo;est pr\u00e9cis\u00e9ment l\u00e0 qu&rsquo;intervient le Field Service Management.<\/p><p>Les logiciels de gestion de terrain centralisent et simplifient les processus des services techniques sur le terrain, permettant ainsi aux entreprises d&rsquo;augmenter leur productivit\u00e9 et de r\u00e9duire leurs co\u00fbts.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b584f6b elementor-widget elementor-widget-heading\" data-id=\"b584f6b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Les d\u00e9fis actuels du service ext\u00e9rieur<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-852c946 elementor-widget elementor-widget-text-editor\" data-id=\"852c946\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Des processus de plus en plus complexes rendent difficile la planification optimale des ressources pour les managers de terrain.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Temps morts inutiles<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Les collaborateurs ne sont pas toujours utilis\u00e9s de mani\u00e8re optimale par rapport \u00e0 leurs qualifications<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Une charge de travail \u00e9lev\u00e9e entra\u00eene un manque de ponctualit\u00e9 et des erreurs<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Les clients se plaignent de retards dans les d\u00e9lais et de co\u00fbts \u00e9lev\u00e9s<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Les clients ont des attentes excessives en mati\u00e8re de produits et de services<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Une communication inefficace<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c61f57 elementor-widget elementor-widget-image\" data-id=\"6c61f57\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1000\" height=\"422\" src=\"https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/4223.jpg\" class=\"attachment-full size-full wp-image-14647\" alt=\"T\u00e9l\u00e9maintenance professionnelle avec tablette\" srcset=\"https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/4223.jpg 1000w, https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/4223-300x127.jpg 300w, https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/4223-768x324.jpg 768w, https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/4223-800x338.jpg 800w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ca66a3 elementor-widget elementor-widget-heading\" data-id=\"6ca66a3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Les avantages de la gestion des services sur le terrain<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ddf7b4 elementor-widget elementor-widget-text-editor\" data-id=\"0ddf7b4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Les logiciels pour le service ext\u00e9rieur permettent aux gestionnaires de terrain d&rsquo;optimiser l&rsquo;utilisation de leurs collaborateurs et de planifier efficacement les itin\u00e9raires. S&rsquo;ils peuvent voir d&rsquo;un coup d&rsquo;\u0153il, et m\u00eame en temps r\u00e9el, o\u00f9 se trouvent les collaborateurs, ils peuvent rapidement d\u00e9terminer, en cas de report de rendez-vous ou de maladie d&rsquo;un technicien, quel coll\u00e8gue ayant des capacit\u00e9s disponibles se trouve \u00e0 proximit\u00e9 et peut prendre le relais.<\/p><p>Comme tous les processus, de la communication avec les techniciens \u00e0 la documentation des r\u00e9sultats de contr\u00f4le en passant par la planification du mat\u00e9riel et du temps de travail, sont organis\u00e9s dans une plateforme, les \u00e9valuations peuvent indiquer clairement o\u00f9 les processus sont bloqu\u00e9s et o\u00f9 se trouve le potentiel d&rsquo;optimisation. Les entreprises ont ainsi globalement besoin de moins de planificateurs pour coordonner le m\u00eame nombre de techniciens.<\/p><p>Sur place, les collaborateurs peuvent saisir leur statut ou leur consommation de mat\u00e9riel dans l&rsquo;application Field Service Management en quelques clics via leur tablette ou leur smartphone. Si vous avez des questions ou si vous avez besoin d&rsquo;aide pour une r\u00e9paration, vous pouvez vous adresser \u00e0 nous. <strong>\n  <a href=\"https:\/\/alegerglobal.com\/fr\/realite-augmentee\/lunettes-intelligentes\/\">Lunettes intelligentes<\/a>\n<\/strong> et <strong>\n  <a href=\"https:\/\/alegerglobal.com\/fr\/realite-augmentee\/logiciel-ar\/\">Logiciel AR<\/a>\n<\/strong> sont \u00e0 votre disposition pour vous aider \u00e0 distance. De cette mani\u00e8re, les rendez-vous suppl\u00e9mentaires sont \u00e9vit\u00e9s.<\/p><p>D\u00e9couvrez ici lequel <strong>\n  <a href=\"https:\/\/alegerglobal.com\/fr\/realite-augmentee\/logiciel-ar\/logiciel-a-distance\/\">Logiciel \u00e0 distance<\/a>\n<\/strong> est le meilleur.<\/p><p>Les clients profitent \u00e9galement d&rsquo;une gestion strat\u00e9gique du service sur le terrain : gr\u00e2ce aux itin\u00e9raires optimis\u00e9s et aux processus de communication am\u00e9lior\u00e9s, les techniciens ne sont pas seulement plus ponctuels. De mani\u00e8re g\u00e9n\u00e9rale, les clients ne doivent plus attendre aussi longtemps pour obtenir un rendez-vous de r\u00e9paration.<\/p><p>Les rendez-vous eux-m\u00eames prennent g\u00e9n\u00e9ralement moins de temps, car les collaborateurs sur le terrain peuvent se pr\u00e9parer gr\u00e2ce \u00e0 une planification professionnelle. <strong>\n  <a href=\"https:\/\/alegerglobal.com\/fr\/realite-augmentee\/logiciel-ar\/flux-de-travail\/\">Flux de travail<\/a>\n<\/strong> et de maintenance pr\u00e9dictive peuvent mieux se pr\u00e9parer. Il n&rsquo;est donc pratiquement plus possible qu&rsquo;un technicien constate sur place qu&rsquo;il lui manque du mat\u00e9riel ou du savoir-faire. Un v\u00e9ritable atout pour les clients. La qualit\u00e9 per\u00e7ue du service augmente, ses co\u00fbts de <strong>\n  <a href=\"https:\/\/alegerglobal.com\/fr\/realite-augmentee\/domaines-dapplication\/telemaintenance\/\">Maintenance<\/a>\n<\/strong> et <strong>\n  <a href=\"https:\/\/alegerglobal.com\/fr\/realite-augmentee\/domaines-dapplication\/maintenance\/\">Maintenance<\/a>\n<\/strong> diminuent.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a94a311 elementor-widget elementor-widget-heading\" data-id=\"a94a311\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Les 5 principales raisons d'opter pour Field Service en un coup d'\u0153il<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4293d88 elementor-widget elementor-widget-text-editor\" data-id=\"4293d88\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li><strong>Plus de transparence sur les processus internes :<\/strong> Tous les processus passent par une plateforme, les \u00e9valuations montrent le potentiel d&rsquo;optimisation<\/li><li><strong>Utilisation optimale du personnel de service :<\/strong> les plans d&rsquo;intervention num\u00e9riques offrent une meilleure vue d&rsquo;ensemble, des adaptations flexibles gr\u00e2ce \u00e0 la localisation en temps r\u00e9el<\/li><li><strong>Des interventions plus efficaces pour les clients : <a href=\"https:\/\/alegerglobal.com\/fr\/realite-augmentee\/domaines-dapplication\/maintenance-intelligente\/\">Les fonctions Smart Maintenance<\/a><\/strong> permettent une pr\u00e9paration optimale des rendez-vous, les deuxi\u00e8mes rendez-vous sont \u00e9vit\u00e9s.<\/li><li><strong>Am\u00e9lioration de la satisfaction des clients :<\/strong> les d\u00e9lais d&rsquo;attente pour les rendez-vous sont r\u00e9duits, la maintenance pr\u00e9dictive et \u00e0 distance diminue les co\u00fbts.<\/li><li><strong>R\u00e9duction des co\u00fbts :<\/strong> moins de planificateurs sont n\u00e9cessaires, des volumes de commandes plus importants peuvent \u00eatre repr\u00e9sent\u00e9s.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f1c455e elementor-widget elementor-widget-image\" data-id=\"f1c455e\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1000\" height=\"422\" src=\"https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/342423.jpg\" class=\"attachment-full size-full wp-image-14648\" alt=\"R\u00e9duire les co\u00fbts de maintenance avec le bon logiciel de maintenance \u00e0 distance et le travail d&#039;\u00e9quipe\" srcset=\"https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/342423.jpg 1000w, https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/342423-300x127.jpg 300w, https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/342423-768x324.jpg 768w, https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/342423-800x338.jpg 800w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0861ece elementor-widget elementor-widget-heading\" data-id=\"0861ece\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Logiciel de gestion des services sur le terrain : que doit-il faire ?  <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-87510ba elementor-widget elementor-widget-text-editor\" data-id=\"87510ba\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Pour l&rsquo;organisation num\u00e9rique de leur service technique ext\u00e9rieur, les entreprises disposent d&rsquo;un logiciel de gestion des services sur le terrain. Il existe d\u00e9sormais un certain nombre de fournisseurs dont les plateformes num\u00e9riques apportent diff\u00e9rentes fonctionnalit\u00e9s.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0cb3213 elementor-widget elementor-widget-heading\" data-id=\"0cb3213\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Int\u00e9gration et interfaces<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69d3999 elementor-widget elementor-widget-text-editor\" data-id=\"69d3999\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Pour qu&rsquo;elle puisse exploiter tout son potentiel, l&rsquo;application doit pouvoir \u00eatre int\u00e9gr\u00e9e dans l&rsquo;ERP de l&rsquo;entreprise, et ce de mani\u00e8re \u00e0 ce que la facturation et la communication avec les clients (CRM) y soient \u00e9galement reli\u00e9es.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b8cd611 elementor-widget elementor-widget-heading\" data-id=\"b8cd611\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Application cloud<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-faf265b elementor-widget elementor-widget-text-editor\" data-id=\"faf265b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Le logiciel devait simplifier le travail des gestionnaires de terrain ainsi que celui des techniciens de service. Ces derniers, en particulier, doivent \u00eatre accessibles depuis n&rsquo;importe quel terminal &#8211; smartphone, tablette, <strong>\n  <a href=\"https:\/\/alegerglobal.com\/fr\/realite-augmentee\/lunettes-intelligentes\/lunettes-de-realite-mixte\/\">Lunettes de r\u00e9alit\u00e9 mixte<\/a>\n<\/strong> ou <strong>\n  <a href=\"https:\/\/alegerglobal.com\/fr\/realite-augmentee\/lunettes-intelligentes\/afficheurs-montes-sur-tete\/\">Affichage mont\u00e9 sur t\u00eate<\/a>\n<\/strong> &#8211; acc\u00e9der \u00e0 la plateforme. Les applications professionnelles de gestion des services sur le terrain sont donc des applications en nuage.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-777e193 elementor-widget elementor-widget-text-editor\" data-id=\"777e193\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Les techniciens peuvent ainsi, par exemple, documenter leur intervention sur place chez le client. Les planificateurs de l&rsquo;entreprise ont un aper\u00e7u en temps r\u00e9el de la localisation des techniciens et de l&rsquo;avancement de leur travail. Important : m\u00eame sans connexion Internet, les fonctions principales de l&rsquo;application doivent \u00eatre disponibles en mode hors ligne.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c2dcf1e elementor-widget elementor-widget-heading\" data-id=\"c2dcf1e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Solution tout-en-un<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2783a12 elementor-widget elementor-widget-text-editor\" data-id=\"2783a12\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Dans l&rsquo;id\u00e9al, la plateforme de gestion des services sur le terrain, avec son application web et son application mobile, est le seul environnement dans lequel toutes les \u00e9tapes de la maintenance et de l&rsquo;entretien sont organis\u00e9es.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52a366b elementor-widget elementor-widget-text-editor\" data-id=\"52a366b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Le technicien peut :<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">consulter son itin\u00e9raire et ses commandes en cours<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">consulter tous les documents dont il a besoin pour le traitement de la commande en question<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Remplir des listes de contr\u00f4le et cr\u00e9er des rapports<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Consulter les instructions sur les op\u00e9rations de maintenance<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ex\u00e9cuter des appels vid\u00e9o pour la maintenance \u00e0 distance<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">enregistrer son temps de travail<\/span><\/li>\n<\/ul>\n<p><b>Le dispatcheur peut :<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">planifier les interventions et automatiser le flux de travail<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cr\u00e9er des mod\u00e8les pour la passation de commande<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ajouter num\u00e9riquement les documents n\u00e9cessaires \u00e0 la commande<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Effectuer des \u00e9valuations pour optimiser les processus<\/span><\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b4e230e elementor-widget elementor-widget-heading\" data-id=\"b4e230e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">T\u00e9l\u00e9maintenance<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-bfdcc94 elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bfdcc94\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-966a857\" data-id=\"966a857\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0bbf36c elementor-widget elementor-widget-text-editor\" data-id=\"0bbf36c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Les applications performantes de gestion des services sur le terrain sont compatibles avec les lunettes AR et prennent en charge la maintenance \u00e0 distance. Cela pr\u00e9sente plusieurs avantages pour les utilisateurs.<\/p><p>Lorsque les techniciens de maintenance portent des lunettes intelligentes comme les <strong><a href=\"https:\/\/alegerglobal.com\/shop\/realwear-hmt-1\/\">HMT-1<\/a> <\/strong>ils peuvent appeler des listes de contr\u00f4le et des instructions par commande vocale, sans devoir interrompre leur travail. En cas de probl\u00e8mes difficiles, ils obtiennent facilement l&rsquo;aide d&rsquo;un coll\u00e8gue exp\u00e9riment\u00e9 en lui transmettant leur champ de vision en temps r\u00e9el via l&rsquo;application Field Service Management et en se laissant guider dans le processus.<\/p><p>De leur c\u00f4t\u00e9, les exploitants d&rsquo;installations peuvent utiliser de telles lunettes AR pour obtenir l&rsquo;assistance \u00e0 distance d&rsquo;un technicien du fabricant en cas de probl\u00e8me mineur. De simples interventions ext\u00e9rieures peuvent ainsi \u00eatre \u00e9vit\u00e9es et les clients \u00e9vitent des arr\u00eats prolong\u00e9s.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-b5fa75a\" data-id=\"b5fa75a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f7a803 elementor-widget elementor-widget-image\" data-id=\"7f7a803\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"544\" src=\"https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/32423.jpg\" class=\"attachment-full size-full wp-image-14640\" alt=\"Les technologies AR et leurs logiciels\" srcset=\"https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/32423.jpg 1200w, https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/32423-300x136.jpg 300w, https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/32423-1024x464.jpg 1024w, https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/32423-768x348.jpg 768w, https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/32423-800x363.jpg 800w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b7b1eff elementor-widget elementor-widget-heading\" data-id=\"b7b1eff\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Recommandations de produits pour les applications de gestion des services sur le terrain<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7bfff1a elementor-widget elementor-widget-text-editor\" data-id=\"7bfff1a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">L&rsquo;application que vous choisissez le mieux pour la gestion des services sur le terrain d\u00e9pend de vos exigences individuelles.<\/span><\/p><p><span style=\"font-weight: 400;\">Nous pouvons recommander trois fournisseurs qui sont \u00e9galement optimis\u00e9s pour l&rsquo;utilisation de lunettes AR :<\/span><\/p><ul><li><span style=\"font-weight: 400;\"><strong>Workheld :<\/strong> pour les entreprises de toutes tailles, int\u00e9gration possible avec diverses applications ERP (p. ex. SAP)<\/span><\/li><li><span style=\"font-weight: 400;\"><strong>Intoware :<\/strong> pour les petites, moyennes et grandes entreprises, plateforme tout-en-un pour la gestion des services sur le terrain avec une approche mobile-first<\/span><\/li><li><span style=\"font-weight: 400;\"><strong>SAP Field Service Management :<\/strong> pour les grandes entreprises qui utilisent d\u00e9j\u00e0 SAP, int\u00e9gration profonde dans le syst\u00e8me ERP<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d13e25d elementor-widget elementor-widget-heading\" data-id=\"d13e25d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Un logiciel de gestion des services sur le terrain comme avantage concurrentiel<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a33f00f elementor-widget elementor-widget-text-editor\" data-id=\"a33f00f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Les entreprises disposant d&rsquo;un service technique ext\u00e9rieur sont soumises \u00e0 une pression consid\u00e9rable sur les co\u00fbts. Parall\u00e8lement, les clients sont devenus plus impatients en raison de la num\u00e9risation. De longs d\u00e9lais d&rsquo;attente pour les rendez-vous, des collaborateurs peu fiables &#8211; aucun fournisseur ne peut plus se le permettre.<\/p><p>Le Field Service Management num\u00e9rise, centralise et simplifie les processus. Les logiciels de gestion des services permettent aux entreprises d&rsquo;achever les interventions de maintenance jusqu&rsquo;\u00e0 25 % plus rapidement et de r\u00e9duire ainsi consid\u00e9rablement leurs co\u00fbts.<\/p><p>Mais la gestion du service ext\u00e9rieur via une plateforme num\u00e9rique centrale est \u00e9galement un atout pour les clients : les outils de planification permettent aux clients d&rsquo;obtenir des rendez-vous dans des d\u00e9lais plus courts, aux techniciens de r\u00e9soudre de nombreux probl\u00e8mes \u00e0 distance ou lors du premier rendez-vous, ce qui augmente la satisfaction des clients.<\/p><p>Les entreprises qui utilisent des logiciels intelligents de gestion des services sur le terrain se d\u00e9marquent positivement de la concurrence. En particulier pour les fournisseurs qui ne commercialisent pas une technologie unique, une gestion moderne des services sur le terrain est le meilleur moyen de convaincre les clients et de les fid\u00e9liser \u00e0 long terme.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-daeedb1 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"daeedb1\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[],&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7700576\" data-id=\"7700576\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a15b122 elementor-widget-mobile__width-inherit nomarg elementor-widget elementor-widget-text-editor\" data-id=\"a15b122\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"margin-bottom: 0; text-align: left;\">Vous avez encore des questions sur la gestion des services sur le terrain ? N&rsquo;h\u00e9sitez pas \u00e0 nous appeler.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-edad445\" data-id=\"edad445\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1cd3cd6 elementor-mobile-align-center elementor-align-center elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"1cd3cd6\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"tel:+43%20660%20288%205576\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-phone-alt\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">+49 385 3937 8556<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-12405b9\" data-id=\"12405b9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-48577b2 elementor-toc--minimized-on-tablet elementor-widget elementor-widget-table-of-contents\" data-id=\"48577b2\" data-element_type=\"widget\" data-settings=\"{&quot;headings_by_tags&quot;:[&quot;h2&quot;],&quot;exclude_headings_by_selector&quot;:&quot;#overview, #newsletter, #produkt-vorst,#solutions, #productsd&quot;,&quot;marker_view&quot;:&quot;numbers&quot;,&quot;no_headings_message&quot;:&quot;Aucun titre n\\u2019a \\u00e9t\\u00e9 trouv\\u00e9 sur cette page.&quot;,&quot;minimize_box&quot;:&quot;yes&quot;,&quot;minimized_on&quot;:&quot;tablet&quot;,&quot;hierarchical_view&quot;:&quot;yes&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"table-of-contents.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toc__header\">\n\t\t\t<h4 class=\"elementor-toc__header-title\">\n\t\t\t\tTable des mati\u00e8res\t\t\t<\/h4>\n\t\t\t\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--expand\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__48577b2\" aria-expanded=\"true\" aria-label=\"Ouvrir la table des mati\u00e8res\"><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/div>\n\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--collapse\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__48577b2\" aria-expanded=\"true\" aria-label=\"Fermer la table des mati\u00e8res\"><i aria-hidden=\"true\" class=\"fas fa-chevron-up\"><\/i><\/div>\n\t\t\t\t\t<\/div>\n\t\t<div id=\"elementor-toc__48577b2\" class=\"elementor-toc__body\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<i class=\"elementor-toc__spinner eicon-animation-spin eicon-loading\" aria-hidden=\"true\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d1ecfc6 elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-template\" data-id=\"d1ecfc6\" data-element_type=\"widget\" data-settings=\"{&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_offset&quot;:150,&quot;sticky_parent&quot;:&quot;yes&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"15101\" class=\"elementor elementor-15101 elementor-9153\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-937f2ef elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"937f2ef\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-83958dd\" data-id=\"83958dd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-ee1d32b elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ee1d32b\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_offset&quot;:150,&quot;sticky_parent&quot;:&quot;yes&quot;,&quot;jet_parallax_layout_list&quot;:[],&quot;_ha_eqh_enable&quot;:false,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-bd8f0ac\" data-id=\"bd8f0ac\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8d63a7b lesmarg elementor-widget elementor-widget-heading\" data-id=\"8d63a7b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">vous avez des questions ?<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b3dd670 lesmarg elementor-widget elementor-widget-heading\" data-id=\"b3dd670\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Contactez-nous d\u00e8s aujourd'hui !<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a8cc652 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"a8cc652\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb31c9e elementor-align-left elementor-widget-mobile__width-inherit elementor-widget elementor-widget-button\" data-id=\"eb31c9e\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"tel:004938539378556\" rel=\"nofollow\" id=\"button_5\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-phone-alt\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">+49 385 3937 8556<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a280a9 elementor-align-left elementor-widget-mobile__width-inherit elementor-widget elementor-widget-button\" data-id=\"0a280a9\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"mailto:info@alegerglobal.com\" rel=\"nofollow\" id=\"button_4\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-envelope\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">info@alegerglobal.com<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f86b0c3 elementor-align-left elementor-widget-mobile__width-inherit elementor-widget elementor-widget-button\" data-id=\"f86b0c3\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6MTM4MTMsInRvZ2dsZSI6ZmFsc2V9\" rel=\"nofollow\" id=\"button_1\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-location-arrow\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Service de rappel<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-195989d elementor-align-left elementor-widget-mobile__width-inherit elementor-widget elementor-widget-button\" data-id=\"195989d\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6MTM4MDksInRvZ2dsZSI6ZmFsc2V9\" rel=\"nofollow\" id=\"button_2\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-envelope\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Demander une offre<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Field Service Management : logiciel, importance et potentiel Logiciel \u00e0 distance Gestion des services sur le terrain Logiciel de maintenance Flux de travail Automatisation du flux de travail Gestion des services Plan d&rsquo;entretien GMAO Gestion des installations Il y a de nombreuses raisons pour lesquelles les exigences envers le service technique externe des entreprises industrielles [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":15091,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-15131","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.10 (Yoast SEO v24.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Qu&#039;est-ce que la gestion des services sur le terrain ? - ALEGER \u22c6 Augmented Reality<\/title>\n<meta name=\"description\" content=\"Que signifie le Field Service Management, quels sont les d\u00e9fis auxquels le service ext\u00e9rieur est confront\u00e9 aujourd&#039;hui et comment les relever de mani\u00e8re professionnelle ?\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Gestion des services sur le terrain\" \/>\n<meta property=\"og:description\" content=\"Que signifie le Field Service Management, quels sont les d\u00e9fis auxquels le service ext\u00e9rieur est confront\u00e9 aujourd&#039;hui et comment les relever de mani\u00e8re professionnelle ?\" \/>\n<meta property=\"og:url\" content=\"https:\/\/alegerglobal.com\/fr\/realite-augmentee\/logiciel-ar\/gestion-des-services-sur-le-terrain\/\" \/>\n<meta property=\"og:site_name\" content=\"ALEGER \u22c6 Augmented Reality\" \/>\n<meta property=\"article:modified_time\" content=\"2022-05-09T11:35:49+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/3243.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"10 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/alegerglobal.com\/fr\/realite-augmentee\/logiciel-ar\/gestion-des-services-sur-le-terrain\/\",\"url\":\"https:\/\/alegerglobal.com\/fr\/realite-augmentee\/logiciel-ar\/gestion-des-services-sur-le-terrain\/\",\"name\":\"Qu'est-ce que la gestion des services sur le terrain ? - ALEGER \u22c6 Augmented Reality\",\"isPartOf\":{\"@id\":\"https:\/\/alegerglobal.com\/fr\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/alegerglobal.com\/fr\/realite-augmentee\/logiciel-ar\/gestion-des-services-sur-le-terrain\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/alegerglobal.com\/fr\/realite-augmentee\/logiciel-ar\/gestion-des-services-sur-le-terrain\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/3243.jpg\",\"datePublished\":\"2022-02-17T14:13:40+00:00\",\"dateModified\":\"2022-05-09T11:35:49+00:00\",\"description\":\"Que signifie le Field Service Management, quels sont les d\u00e9fis auxquels le service ext\u00e9rieur est confront\u00e9 aujourd'hui et comment les relever de mani\u00e8re professionnelle ?\",\"breadcrumb\":{\"@id\":\"https:\/\/alegerglobal.com\/fr\/realite-augmentee\/logiciel-ar\/gestion-des-services-sur-le-terrain\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/alegerglobal.com\/fr\/realite-augmentee\/logiciel-ar\/gestion-des-services-sur-le-terrain\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/alegerglobal.com\/fr\/realite-augmentee\/logiciel-ar\/gestion-des-services-sur-le-terrain\/#primaryimage\",\"url\":\"https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/3243.jpg\",\"contentUrl\":\"https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/3243.jpg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/alegerglobal.com\/fr\/realite-augmentee\/logiciel-ar\/gestion-des-services-sur-le-terrain\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/alegerglobal.com\/fr\/new-page-daccueil\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"R\u00e9alit\u00e9 augment\u00e9e\",\"item\":\"https:\/\/alegerglobal.com\/fr\/realite-augmentee\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Logiciel AR\",\"item\":\"https:\/\/alegerglobal.com\/fr\/realite-augmentee\/logiciel-ar\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Gestion des services sur le terrain\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/alegerglobal.com\/fr\/#website\",\"url\":\"https:\/\/alegerglobal.com\/fr\/\",\"name\":\"ALEGER \u22c6 Augmented Reality\",\"description\":\"Die besten Augmented Reality (AR) L\u00f6sungen der Welt.\",\"publisher\":{\"@id\":\"https:\/\/alegerglobal.com\/fr\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/alegerglobal.com\/fr\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/alegerglobal.com\/fr\/#organization\",\"name\":\"ALEGER \u22c6 Augmented Reality\",\"url\":\"https:\/\/alegerglobal.com\/fr\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/alegerglobal.com\/fr\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/alegerglobal.com\/wp-content\/uploads\/2020\/12\/aleger-logo-quadrat.jpg\",\"contentUrl\":\"https:\/\/alegerglobal.com\/wp-content\/uploads\/2020\/12\/aleger-logo-quadrat.jpg\",\"width\":200,\"height\":176,\"caption\":\"ALEGER \u22c6 Augmented Reality\"},\"image\":{\"@id\":\"https:\/\/alegerglobal.com\/fr\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Qu'est-ce que la gestion des services sur le terrain ? - ALEGER \u22c6 Augmented Reality","description":"Que signifie le Field Service Management, quels sont les d\u00e9fis auxquels le service ext\u00e9rieur est confront\u00e9 aujourd'hui et comment les relever de mani\u00e8re professionnelle ?","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"fr_FR","og_type":"article","og_title":"Gestion des services sur le terrain","og_description":"Que signifie le Field Service Management, quels sont les d\u00e9fis auxquels le service ext\u00e9rieur est confront\u00e9 aujourd'hui et comment les relever de mani\u00e8re professionnelle ?","og_url":"https:\/\/alegerglobal.com\/fr\/realite-augmentee\/logiciel-ar\/gestion-des-services-sur-le-terrain\/","og_site_name":"ALEGER \u22c6 Augmented Reality","article_modified_time":"2022-05-09T11:35:49+00:00","og_image":[{"url":"https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/3243.jpg","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"10 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/alegerglobal.com\/fr\/realite-augmentee\/logiciel-ar\/gestion-des-services-sur-le-terrain\/","url":"https:\/\/alegerglobal.com\/fr\/realite-augmentee\/logiciel-ar\/gestion-des-services-sur-le-terrain\/","name":"Qu'est-ce que la gestion des services sur le terrain ? - ALEGER \u22c6 Augmented Reality","isPartOf":{"@id":"https:\/\/alegerglobal.com\/fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/alegerglobal.com\/fr\/realite-augmentee\/logiciel-ar\/gestion-des-services-sur-le-terrain\/#primaryimage"},"image":{"@id":"https:\/\/alegerglobal.com\/fr\/realite-augmentee\/logiciel-ar\/gestion-des-services-sur-le-terrain\/#primaryimage"},"thumbnailUrl":"https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/3243.jpg","datePublished":"2022-02-17T14:13:40+00:00","dateModified":"2022-05-09T11:35:49+00:00","description":"Que signifie le Field Service Management, quels sont les d\u00e9fis auxquels le service ext\u00e9rieur est confront\u00e9 aujourd'hui et comment les relever de mani\u00e8re professionnelle ?","breadcrumb":{"@id":"https:\/\/alegerglobal.com\/fr\/realite-augmentee\/logiciel-ar\/gestion-des-services-sur-le-terrain\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/alegerglobal.com\/fr\/realite-augmentee\/logiciel-ar\/gestion-des-services-sur-le-terrain\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/alegerglobal.com\/fr\/realite-augmentee\/logiciel-ar\/gestion-des-services-sur-le-terrain\/#primaryimage","url":"https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/3243.jpg","contentUrl":"https:\/\/alegerglobal.com\/wp-content\/uploads\/2021\/08\/3243.jpg"},{"@type":"BreadcrumbList","@id":"https:\/\/alegerglobal.com\/fr\/realite-augmentee\/logiciel-ar\/gestion-des-services-sur-le-terrain\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/alegerglobal.com\/fr\/new-page-daccueil\/"},{"@type":"ListItem","position":2,"name":"R\u00e9alit\u00e9 augment\u00e9e","item":"https:\/\/alegerglobal.com\/fr\/realite-augmentee\/"},{"@type":"ListItem","position":3,"name":"Logiciel AR","item":"https:\/\/alegerglobal.com\/fr\/realite-augmentee\/logiciel-ar\/"},{"@type":"ListItem","position":4,"name":"Gestion des services sur le terrain"}]},{"@type":"WebSite","@id":"https:\/\/alegerglobal.com\/fr\/#website","url":"https:\/\/alegerglobal.com\/fr\/","name":"ALEGER \u22c6 Augmented Reality","description":"Die besten Augmented Reality (AR) L\u00f6sungen der Welt.","publisher":{"@id":"https:\/\/alegerglobal.com\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/alegerglobal.com\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/alegerglobal.com\/fr\/#organization","name":"ALEGER \u22c6 Augmented Reality","url":"https:\/\/alegerglobal.com\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/alegerglobal.com\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/alegerglobal.com\/wp-content\/uploads\/2020\/12\/aleger-logo-quadrat.jpg","contentUrl":"https:\/\/alegerglobal.com\/wp-content\/uploads\/2020\/12\/aleger-logo-quadrat.jpg","width":200,"height":176,"caption":"ALEGER \u22c6 Augmented Reality"},"image":{"@id":"https:\/\/alegerglobal.com\/fr\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/alegerglobal.com\/fr\/wp-json\/wp\/v2\/pages\/15131","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alegerglobal.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/alegerglobal.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/alegerglobal.com\/fr\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/alegerglobal.com\/fr\/wp-json\/wp\/v2\/comments?post=15131"}],"version-history":[{"count":10,"href":"https:\/\/alegerglobal.com\/fr\/wp-json\/wp\/v2\/pages\/15131\/revisions"}],"predecessor-version":[{"id":24378,"href":"https:\/\/alegerglobal.com\/fr\/wp-json\/wp\/v2\/pages\/15131\/revisions\/24378"}],"up":[{"embeddable":true,"href":"https:\/\/alegerglobal.com\/fr\/wp-json\/wp\/v2\/pages\/15091"}],"wp:attachment":[{"href":"https:\/\/alegerglobal.com\/fr\/wp-json\/wp\/v2\/media?parent=15131"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}